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Find the answers to most commonly asked questions here.

FAQ

Building Codes

What size skylight do I need to meet the minimum Building Code requirement for natural light?​

Approved Document G7: Natural Light states that the daylight area should equate to 10% of the floor area. NOTE: 10% of floor area gives 30 lux for 75% of the standard year. Required Lux at workplane level by area/usage are shown below:

Hallways 30 lux

Relaxation/Conversation 30 lux

Toilet/Washroom 50 lux

Dining 50 lux

Dressing/Grooming 300 lux

Reading/Deskwork 300 lux

Handcrafts/Hobbies 300 – 1000 lux (standard, difficult, critical tasks)

What size skylight do I need to meet the minimum Building Code requirement for natural ventilation?​

Approved Document G4: Ventilation states that the natural ventilation requirement is 5% of floor area. To give the approximate room size for which the unit will be adequate as the only ventilation source multiply the ventilation areas in by 20.​

Snow loading (NZ has 5 zones from up to 1.5 Kpa to 2.0 Kpa by altitude)​

The Roof Window GGL/GGU with --76 glazing can withstand evenly distributed loads up to 2.75 Kpa (2.75 Kn/m2).

We strongly recommend to remove the snow from the Roof Window/Skylight at least once a day during heavy snow periods otherwise the top-casing and coverings can be deformed. For use in very heavy snow areas we also recommend to use insulating glass units with laminated glass towards the inside because if the glass should break for other reasons, the interior laminated glass will be kept together by the PVB interlayer so that glass or objects coming from outside cannot fall through the window (GGL/GGU with –76 glazing or VSE/VCE with –04 glazing).

Are VELUX products BRANZ appraised?​

Yes, all VELUX skylights, roof windows and sun tunnels have all been BRANZ appraised.

BRANZ appraisal scope does not cover custom flashing or installations over 60 degrees.

Our BRANZ appraisals are available for download.

What is a Product Technical Statement?​

A Product technical statement provides information on how products meet the requirements of the NZ Building Code (as do BRANZ appraisals).

Installation​

How close to the ridge can I fit a VELUX Skylight?​

We suggest no closer than 400mm to allow the top flashing to be clear of the ridge cap and to allow adequate fixing for the roofing material above the skylight without puncturing the VELUX flashing. If the unit is closer than 400mm to the ridge the flashing could run under the ridge capping as long as it is not nailed or screwed through.​

What dimensions for the light-shaft?​

The length of shaft is determined by the position of the skylight in the roof - the longer the shaft the bigger the skylight should be to allow for sufficient light and ease of construction. The light-shaft should be splayed out from the bottom and top of the skylight. At the top of skylight the shaft is typically returned to the ceiling at a right angle to the roof pitch (depending on roof pitch and length of shaft) the sides of the shaft are typically vertical as splayed sides can interfere with the trusses.​

How do I fit the VELUX Skylight?​

Refer to the installation instructions supplied with the VELUX product. Work your way through the appropriate section slowly and step by step. If you have questions call us on 0800 650 445.

What is the minimum clear opening required for a VELUX Skylight?​

The VELUX frame has a rebated jamb that accepts up to 12mm lining materials. The backside of the lining rebate is 15mm in from the external frame. Based on this dimension a FS M04 can have a minimum clear opening of 750x950mm.​

How close together can VELUX skylights be fitted?​

If using EDW flashing – no closer than 600mm to ensure that flashings do not touch. If using EKW combi-flashing or EKL flashing a gap of 100mm is required between external frames.

Electronics

What wiring do I need when pre-wiring for a VELUX control system?​

The KLC500 control system is the central unit and all cabling must run to its central location. The KLC500 must not be located in a ceiling, roof or wall cavity. It should be located on a wall surface where ade-quate ventilation is available. The KLC500 requires an adjacent 3-pin plug socket. The following are the suggested cables to use for pre-wiring. Both the GGU and GGL are “pre-drilled” at the top frame to allow the cable to be passed through.​

How do I link my Solar blind to the KLI 311/312 remote keypad?​

Download the KLI 311/312 instructions for pairing procedure. If you require assistance call us on 0800 650 445.

Insulating Properties

What is the Insulated Glazing Unit (IGU) construction?​

VELUX IGU combinations are shown below. All IGU’s use a stainless steel spacer with “warm-edge” technology”:

Skylights --04

Inside glass: 5.4mm laminated

Cavity: 9mm argon

Exterior glass: 3mm toughened LowE3

GCU Roof Windows --76

Inside glass: 5.5mm laminated

Cavity: 15mm argon

Exterior glass: 4mm toughened LowE3

 

 

Are VELUX Skylights thermally broken?​

Thermal breaks are only required in aluminium joinery to reduce the heat loss through the aluminium frame as aluminium is a good conductor (unlike timber). VELUX skylights have a "composite" construction with external aluminium cappings and an internal timber frame (VSS,VSE, VS, GGU, FS) or a timber curb (VCS, VCM, FCM). This "composite" construction ensures that all VELUX skylights have a much higher thermal resistance than an aluminium framed window or skylight.​ VELUX skylights therefore do not require a thermal break to achieve very high thermal resistance values (R-values).​

Do VELUX Skylights use “Warm Edge” technology?

All insulated glazing units (IGU's) used in VELUX Skylights (VSS, VSE, VS, FS, VCS, VCM, FCM, & GGU) incorporate stainless steel spacers with "warm edge" technology to reduce condensation and to increase the energy efficiency of the complete skylight unit. ​

Skylights (pitched roofs)​

What is the installation pitch for pitched roof skylights?​

Pitched roof skylights must be installed between 15 & 90 degrees. If your roof pitch is less than 15 degrees, you can use our range of low pitch skylights.

Are insect screens available for the opening skylights?​

Yes, insect screens are included with openable skylights. (Not included with Roof Windows)​

Low Pitch Skylights​

What flashing is used with low pitch skylights?​

Low pitch skylights require a Roofer Made Flashing suitable to the roof type. There is no proprietary VELUX Flashing available for them. Ask your builder or roofer for more information or see the VELUX website for drawings and installation instructions.

Can you use low pitch skylights on roofs that aren't flat?​

Low pitch skylights can be used on roofs with a pitch of up to 60 degrees. However, we have a range of skylights for pitched roofs that may be more suitable.

Blinds

Can I install a VELUX blind onto an existing skylight?​

In most cases, yes. Obtain your product code and contact VELUX for more information.

How does the solar blind work?​

Solar Blinds contain a solar panel which charge the integrated rechargeable battery (supplied), this will charge during the day even with minimum sunlight. The KLI 311/312 keypad provided can be wall mounted and operates the blind with the touch of a button, AAA batteries are required to power the KLI 311/312 (batteries provided).​

Sun Tunnels

What size are the VELUX Sun Tunnels?​

All our Sun Tunnels are available in 350mm diameter tunnels.​

How much tunnel comes with each Sun Tunnel?​

The tunnel length of the Flexible is 1.5m, the Rigid comes with 1.7m. (Low Pitch TCR is 1.2m). 1180mm length extension pieces (ZTR) are available.​

How much light will a Sun Tunnel transmit?​

VELUX Sun tunnels are ideal for hallways, walk-in-robes, pantries, toilets and other small areas without natural light. The same size rigid tunnel will always transmit more light than a flexible tunnel of the same size, length and configuration. For other areas, VELUX recommends the use of skylights.